If you submitted your application online, you will receive your Receipt of Application Notice immediately by email, and your processing time will be accelerated. Please note: you must pay by credit card to use the online application. To pay by check, you must mail your application.

If you mailed your application, allow at least five business days after you mail your application for staff at ANCC to receive your application from the bank. This allows for bank processing of credit cards and checks, which occurs prior to your application being sent to the ANCC headquarters.

Within four weeks from the date you mailed your application, you will receive a Receipt of Application Notice in the mail. If you do not, call 1.800.284.2378.

Within six weeks from the date you mailed your application, you will receive either an Eligibility Notice OR a letter requesting additional information OR a letter stating you are not eligible to take the exam. If you are not eligible, the letter will explain why, and you will later receive a refund minus the $140 administrative fee.

Change of Address
If you have a change in your address, please call us at 1.800.284.2378 to inform us of the change, so we can assure you receive an authorization to test or admission ticket and test scores.

Change of Legal Name
You must provide ANCC with a copy of the legal documents authorizing the change in your name. Mail to: ANCC Certification, ATTN: Name Change, 8515 Georgia Avenue, Suite 400, Silver Spring, MD 20910-3492. No faxes, please.

If you need a new certificate showing the change in your name, please use the Duplicate Wall Certificate Order Form available at www.nursecredentialing.org/WallOrderCertificationForm. Follow the instructions and attach a copy of the legal name change documentation.

If you have applied for any combination of ANCC certifications more than one time under two or more different names, ANCC staff may require a copy of the legal documents authorizing the change of name before approving your application to take the exam.

Computer-Based Exams
All ANCC examinations are computer-based and are offered through the Prometric™ testing system. The testing system is an international network of testing centers. Additional information about the location of test centers, including addresses and telephone numbers of each center, is available at www.prometric.com/ancc.

Within six weeks from the date you mailed your application (or two weeks from the date you applied online), you will receive an Eligibility Notice or a letter requesting additional information. If you received an Eligibility Notice, it will give you 90 days during which to schedule and take your exam. Read it carefully and follow the directions.

Once you receive your Eligibility Notice, you can make an appointment with Prometric. You cannot schedule an appointment prior to receiving your Eligibility Notice or after the expiration date on your Eligibility Notice. Schedule as soon as possible for your preferred date and time. If you wait until near the end of the eligibility period, you may have to accept any appointment available.

You can schedule an appointment on-line at the Prometric Registration website www.prometric.com/ancc or by calling the Prometric Registration Center at 1.800.350.7076.

Extending the 90 Day Testing Window
In the event that you are unable to test during the 90 day testing window, you may, one time only, request a new 90 day testing window. The non-refundable fee is $100. This new testing window must begin less than 6 months from the last day of the initial testing window; requests should be received after the end of the initial 90 day testing period. If you do not test during your new testing period, you will need to re-apply as a new applicant, meet any new eligibility requirements, and pay all applicable fees. To make this request, please complete the Testing Window Re-Assignment Request Form.