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After Application Submission

If you submitted your application online, you will receive your Receipt of Application Notice immediately by email, and your processing time will be accelerated. Please note: you must pay by credit card to use the online application. To pay by check, you must mail your application.

If you mailed your application, allow at least five business days after you mail your application for staff at ANCC to receive your application from the bank. This allows for bank processing of credit cards and checks, which occurs prior to your application being sent to the ANCC headquarters.

Within four weeks from the date you mailed your application, you will receive a Receipt of Application Notice in the mail. If you do not, call 1.800.284.2378.

Within six weeks from the date you mailed your application, you will receive either an Eligibility Notice OR a letter requesting additional information OR a letter stating you are not eligible to take the exam. If you are not eligible, the letter will explain why, and you will later receive a refund minus the $140 administrative fee.

Change of Address
If you have a change to any of your contact information, please call us at 1.800.284.2378 or update "Access My Account" on www.nursecredentialing.org to inform us of the change, so we can ensure you receive all correspondence

Change of Legal Name
Requests for legal name change due to marriage, divorce, or a court-approved legal name change must be sent in writing with a copy of the marriage certificate, divorce decree, or court-approved legal name change
document. For clinicians who have applied in the past under one name and are currently applying under a different name, please note that ANCC requires copies of legal name change documents before proceeding
with the application review process.

Send a request for legal name change, by mail, with accompanying documentation to:

ANCC Certification
ATTN: Name Change
8515 Georgia Avenue, Suite 400
Silver Spring, MD 20910

If you are currently certified and have already been issued a wall certificate but wish to order a duplicate wall certificate with your new legal name, please send a completed Duplicate Wall Certificate Order Form with payment, to:

ANCC Certification
ATTN: Duplicate Wall Certificate
8515 Georgia Avenue, Suite 400
Silver Spring, MD 20910

Scheduling a Test Date
All ANCC examinations are computer-based and offered through the Prometric™ testing system. The testing system is an international network of testing centers. Additional information about the location of test centers, including the address and telephone number of each center, is available at www.prometric.com/ANCC.

After you receive an Eligibility Notice, you will have 90 days to make an appointment with Prometric to take the test. You cannot schedule an appointment prior to receiving your Eligibility Notice or after the expiration date on your Eligibility Notice. Schedule as soon as possible for your preferred date and time. If you wait until near the end of the eligibility period, you may have to accept any appointment available.

You can schedule an appointment online at the Prometric Registration Web site at www.prometric.com/ANCC or by calling the Prometric Registration Center at 1.800.350.7076.

There is a processing fee, payable to Prometric, to reschedule or cancel an appointment if the change is made less than 30 days and up to noon eastern time the fifth business day before your appointment.

Extending the 90 Day Testing Window
In the event that you are unable to test during the 90-day testing window, you may, one time only, request a new 90-day testing window. This new testing window must begin less than 6 months from the last day of the initial testing window; requests should be received after the end of the initial 90-day testing period. If you do not test during your new testing period, you will need to reapply as a new applicant, meet any new eligibility requirements, and pay all applicable fees. To make this request, please complete the Testing Window Re-Assignment Request Form.

Test Sites
You can locate exam test sites, addresses, and phone numbers at www.prometric.com/ANCC.