All computer-based exams offer on-site testing results. This means you will receive a copy of your test results before you leave the test center. If you do not receive a copy of your results at the center, please call ANCC at 1.800.284.2378.
To protect candidates’ privacy and ensure no misinterpretations occur, test results are not released by telephone,
fax, or email for any reason.
Your certification start date is the date you successfully completed the exam.
Your certificate and ANCC pin are mailed to you approximately 8 weeks after you have successfully completed
the exam. You will also receive an official letter from ANCC with your specific 5-year certification period.
Verification of Certification
Request your one free verification of certification at www.nursecredentialing.org/verifycertification.
Additional verifications of certification can also be ordered from this site. ANCC does not automatically send
verification to your state board of nursing or employer. Please request the verifications you need.
Test results are pass or fail. If you fail, your score report will include diagnostic information for each content
area of the test.
Re-Scored Test Results
If you fail the exam, you may request to have your results re-scored. A non-refundable fee is charged for rescoring. Submit your request in writing no later than 3 months after the exam date to:
American Nurses Credentialing Center
8515 Georgia Avenue, Suite 400
Silver Spring, MD 20910
Requests received after the deadline are not accepted.
If you do not pass the examination you may retest after 60 days from the date you last tested. You may not test
more than three times in any 12-month period. All candidates who retest must submit a retest application and
meet eligibility requirements in effect when the retest application is submitted. ANCC can require additional
supporting documentation to determine eligibility.
You can obtain a copy of the Retest Application at www.nursecredentialing.org/RetestApplication or call Customer Care at 1.800.284.2378 for a copy of the application. You are required to retake the entire examination.