American Nurses Credentialing Center (ANCC) President Debbie Hatmaker, PhD, RN-BC, SANE-A, recently spent the day visiting Princess Alexandria Hospital (PAH), Brisbane, Queensland, Australia. The hospital first achieved ANCC Magnet Recognition ® in 2000 and is the first Magnet™ hospital in Australia. It is currently applying for re-designation.
Dr. Hatmaker began the day by meeting with the hospital's large group of Magnet champions–more than 185 nurses. She heard staff presentations about the high ratings of the PAH on a regional patient satisfaction survey and on staff-driven plans to revise their admissions assessment process. She also met with senior executive staff and nursing leadership. The PAH is actively working to bring the value of the Magnet Recognition Program® to all of Australia. They shared their many efforts at outreach and response to inquires.
Later in the day, Dr. Hatmaker sat down with a select group of nurses who recounted stories about how they came to be Magnet leaders. Although some energetically volunteered and others were assigned to the job, all have come to highly value their role in educating and promoting the Forces of Magnetism to their colleagues.
Dr. Hatmaker was then taken on a tour of several nursing units. It was evident to her that the PAH's chief nursing officer Veronica Casey empowers her staff to deliver professional and high quality care. President Hatmaker commented, "The image of nursing at the PAH was exemplary–just what we would expect to see in a Magnet-recognized program."
Veronica Casey, Executive Director of Nursing Services, shared, "I have always been extremely proud of our dedicated Nursing Services at the Princess Alexandra Hospital which was affirmed by being the first organization in the southern hemisphere to be recognized as a Magnet facility. To be provided the opportunity to host Dr. Hatmaker simply reaffirmed the close professional relationship that ANCC has always afforded our organization. Dr. Hatmaker's visit to the PAH was inspirational to both the Magnet champions and the executive staff that had the privilege to meet and reflect upon structural and quality improvements that have occurred in our organization since the inception of the Magnet Recognition Program."
"The staff was so pleased to have a representative from ANCC visit. As you know Australia is a long way from the United States and they were excited that I wanted to come. What a joy for me to be there—and an honor for me to represent ANCC," said President Hatmaker of the visit.