Organization's submitting documents after December 31, 2015:
- Time frames for examples will be limited to within 36 months of the document submission date unless a specific element of performance states otherwise.
Performance outcomes required for a successful survey:
- a minimum 60% of all eligible respondents must complete the survey
- a minimum 75% favorable ratings on at least three-quarters of the opinion items
- a favorable response of 50% or higher on each survey item